Frequently Asked Questions
If you have any doubts or questions, you can consult our FAQ here. If your questions remain unanswered, please contact us by clicking the button below
How can I track my order?
You can track your order by using the tracking number sent to you in your order confirmation email. Simply enter this number on the “Order Tracking” page of our website. You can also view order updates in your account dashboard. If you need further assistance, our customer service team is available to help.
What payment methods are accepted?
We accept a variety of payment methods to make your shopping experience convenient. This typically includes major credit cards (such as Visa, MasterCard, and American Express), debit cards, and sometimes online payment systems like PayPal. Please check the payment options available at checkout to see the methods we accept.
What is your return policy?
Our return policy allows you to return products within a specific period, usually 30 days, as long as they are in their original, unused condition and packaging. Please review our “Returns” page for detailed instructions on how to return an item and any potential fees associated with returns. If you have any questions or need assistance, feel free to contact our customer support team.
