Shipping policy
Shipping policy
Effective Date: 10/06/2024
Processing Time: Orders are typically processed and shipped within 1-3 business days of purchase. However, please allow for additional processing time during peak seasons or promotional periods.
Shipping Rates: Shipping rates are calculated at checkout based on the destination and the weight of the items in your order. We offer standard and expedited shipping options for your convenience.
Shipping Destinations: We currently ship to addresses within [List of countries or regions you ship to]. For international orders, please note that the recipient is responsible for any customs duties, taxes, or fees imposed by the destination country.
Order Tracking: Once your order has been shipped, you will receive a shipping confirmation email with tracking information. Please allow 24 hours for the tracking information to update.
Estimated Delivery Time: The estimated delivery time is calculated from the date your order is shipped. Standard shipping usually takes 7-10 business days, while expedited shipping takes 10+ business days. Please note that these are estimates and actual delivery times may vary.
Shipping Carriers: We primarily use Fedex International for our shipments. In some cases, alternative carriers may be used to ensure timely delivery.
Delays and Exceptions: We are not responsible for shipping delays caused by factors outside of our control, such as natural disasters, weather conditions, customs delays, or any other unforeseen circumstances. In such cases, we will do our best to keep you informed and work towards a resolution.
Address Accuracy: It is the responsibility of the customer to provide accurate shipping information. Please double-check your shipping address at checkout to ensure accurate and timely delivery. We are not responsible for packages delivered to incorrect addresses provided by the customer.
Lost or Stolen Packages: We are not responsible for lost or stolen packages. If you believe your package has been lost or stolen, please contact the shipping carrier and file a claim with them.
Returns Due to Failed Delivery Attempts: If a shipment is returned to us due to multiple failed delivery attempts, the customer is responsible for any additional shipping charges to reship the order.
Contact Information: If you have any questions about your order or our shipping policy, please contact our customer service at info@shevab.com
This shipping policy is subject to change without notice. Please review it periodically for any updates.